In a nutshell, I spent 25 years in hospital nursing in every position from staff nurse to VP, then another 25 years developing and running a consulting company full of highly competent, wise and compassionate people who are continuously devising new strategies that move the profession forward. In 2000, I sold that company to the wonderful people who work there and am now enjoying semi-retirement.
During that time, I have seen (and been a part of) some amazing changes in the profession. I was in on the ground floor of the project that became Primary Nursing, and wrote a book about it. I have helped hospitals around the word, most recently in Hong Kong, design and implement Primary Nursing systems. I helped develop Leading an Empowered Organization, a leadership program that has reached well over 100,000 people around the world. They say I have conducted seminars for over 1 million nurses. It doesn’t seem like that many, but when I stop to think about it, I realize it may be right.
Through all of that, my passion for the staff nurse — the nurse at the bedside, delivering the care — has never wavered.
I have been in love with the nursing profession all my life, it seems. When I was 5 years old, I was hospitalized for a month, and the only good memory I have of it is the caring I felt from a nurse named Florence Marie Fisher. I knew then that I wanted my life to be about helping others experience that same caring when they were sick.
If you want more official information, see my bio on the Creative Health Care Management website.