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Announcement: CHCM Book Release! May 22, 2017

Posted by mariemanthey in Announcements, Creative Health Care Management, Inspiration, Leadership, Professional Practice.
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I am  excited to let you all know about Creative Health Care Management‘s newest book publication!

It is called Advancing Relationship-Based Cultures, and I love both the content and the book’s authenticity regarding health care today.

Edited by Mary Koloroutis, and David Abelson, the book explores the  culture of health care organizations, what is  necessary for optimal outcomes, and strategies to achieve those outcomes.

Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances healing cultures.

A relationship-based culture is one in which a critical mass of people provides care and service with relational competence. In these cultures, the skills that foster relational competence are actively developed, nurtured, practiced, reinforced, and evaluated. While countless thought leaders have championed the importance of improving relationships, this book provides vision and strategies for system-wide culture transformation….and it does so with a depth and authenticity that is breathtaking.

Readers of this book will understand that a strategy that includes improving all relationships will improve all other measures as well. When you empower people, giving them the tools to take excellent care of themselves, one another, and the patients and families in their care; organizations thrive and patient-care is optimal.

Chapter Overview

  • Foreword: The Giver and the Receiver Are One
  • Overview: Advancing Relationship-Based Cultures
  • Chapter 1: A Relationship-Based Way of Being
  • Chapter 2: Attuning, Wondering, Following, and Holding as Self-Care
  • Chapter 3: Attunement as the Doorway to Human Connection
  • Chapter 4: The Voice of the Family
  • Chapter 5: Loving Leaders Advance Healing Cultures
  • Chapter 6: One Physician’s Perspective on the Value of Relationships
  • Chapter 7: Embedding Relational Competence
  • Chapter 8: The Role Human Resources in Advancing Culture
  • Chapter 9: Relationship-Based Teaming
  • Chapter 10: Care Delivery Design that Holds Patients and Families
  • Chapter 11: Evidence that Relationship-Based Cultures Improve Outcomes
  • Chapter 12: Relationship-Based Care and Magnet® Recognition
  • Epilogue: Continuing the Conversation
  • Appendix

Softcover, 344 pages. (2017)

ISBN: 978-1-886624-97-9

From Silos to Synergy: Showcasing Fierce Commitment to Extraordinary Care April 22, 2017

Posted by mariemanthey in Announcements, Creative Health Care Management, Inspiration, Leadership, Professional Practice.
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Join experts in compassionate care, leadership, and organizational development at the 2017 International Relationship-Based Care Symposium. At this event, you will identify strategies thta you and your team can use to improve interprofessional collaboration; and learn practical tools and actions to achieve committed partnerships, cross-departmental teamwork, and cultural transformation. Come prepared to network with an international community of health care leaders who are transforming the way health care is provided, and leave inspired to further your commitment to achieve excellence in health care.

Event Details:


June 20-22, 2017
Pre-Conference: June 19
Post-Conference: June 23

Hilton Minneapolis
1001 Marquette Ave
Minneapolis, MN 55403


ATTENTION: Blog Revision April 19, 2017

Posted by mariemanthey in Announcements, Values.
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I want to announce a new beginning here on my blog!

In coming weeks and months you will notice a much increased level of activity here! I’m bringing my daughter, Claire Stokes,  in to the operations of the blog, in her capacity as Managing Editor (previously of Primarily Nursing Journal), in order to provide you with much greater access to my career-long body of work. We will be creating and making available written content that will be a combination of completely new writing and the best of past writing, as well as the best out there of the work of others. This will culminate into a new era here on my blog. And we want to invite you to participate more as well.

We are doing this NOW for several reasons:

  • Time is passing, and I want to provide all I can that is of use to you while I have the chance
  • Challenging times call for heightened values-based activity on all our parts, and this is my way of giving what I have to the struggle
  • My daughter has availability now that I am able to take advantage of
  • I am bursting with new ideas and content that I want to share with all of you!

I am looking forward to being more in touch with all of you throughout this process. With Claire as the logistics person, I’ll be able to respond more to your comments and your requests for content also. So feel free to let me know what’s on your mind, and your responses to what we publish here and elsewhere!

R & R continued, with the Nursing Peer Support Network January 3, 2016

Posted by mariemanthey in Announcements, Nursing Peer Support Network, Professional Practice.
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Here it is the first Sunday in January and I am actually keeping my resolution to post regularly!   Sort of squeezing it in a busy day but here it is.   The third area of my current interest and energy choice is the Nursing Peer Support Network we recently created in Minnesota.   Many of you know that I have been an active member of the larger nursing community for many decades….over 50 years as a nurse.  Some of you also know that for  37 of those years I have been in recovery from the disease of alcoholism……in fact, the majority of my ‘visible’ contributions to nursing have been accomplished during these 37 years.

At no time during this period of my recovery, during which I have been an active participant in a 12 step program …..did I even SEE what generally happens to nurses who become addicted to either drugs or alcoholism.   During the past 2-3 years, I have seen this clearly and am frankly appalled.   Two issues in particular ‘appall’ me;

One is the lack of knowledge nurses have of the continuum that exists from taking that first Percocet or Vicodin ….by ‘diverting’ it from a patients supply…….to a consequence a few years later when up to 15% of them are facing criminal proceedings even perhaps a felony conviction, which essentially means loss of ones license to practice nursing.   We are not doing a good job of making this danger clear to nurses.    

The second issue is the paradoxical thinking that leads to an enormous issue of profession shame about the stigma of addiction.    The paradox that we hold simultaneously in our ‘profession’s mind set’ is that addiction is both a disease and a moral failure.

The ambivalent feelings and attitudes many nurses have about addiction can be attributed to many factors having to do with family issues, as well as experiences caring for addicts.   Nevertheless, as a profession we really need to step up in a mature understanding that addiction is a disease from which individuals can recover and return to their profession with full capacity to be highly effective practitioners.

Many states have programs to help nurses into safe recovery.    Minnesota did not until we established one a little over a year ago.   It is called the Nursing Peer Support Network and the website is http://www.npsnetwork-mn.org.

I will periodically be posting more on this topic as recovery from addiction is a process very similar to what we in nursing are doing in recovery from a state of co-dependency to our rightful state of full professional status.   I have learned so much in this past year and feel deep passion about the necessity to face the stigma of addiction fully, in order to help the ‘still suffering addicted nurse’.


NURSES IN RECOVERY….. September 1, 2014

Posted by mariemanthey in Announcements, Nursing Peer Support Network, Professional Practice.
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Substance use is a serious problem in society and even more serious in the nursing profession.
Nursing is the largest single licensed group within health care. Nurses spend the most time of any health professional in close contact with highly addictive drugs. Historically, chemical dependency and alcoholism have long been identified as significant issues for the profession. Addiction continues to be a major problem….and yet, no nurse enters the field expecting to succumb to a hidden trap that will jeopardize his or her own life and/or license and which may in fact cause harm to vulnerable people entrusted to their care.

The sacred, trusting covenant the nursing profession has with the public is ripped apart by the disease of addiction. Statistically, at least one in ten nurses will acquire a Substance-Use Disorder (SUD) within his or her lifetime.

SUD identification often results in an intervention that brings the individual into a place of treatment.

Regardless of how that identification is triggered, two actions ensue:

  •     the regulation of practice to protect patients, and
  •     treatment of the disorder.

Both the regulation by the Board of Nursing and the reality of treatment and recovery are major life consequences that are challenging and life changing. The need for peer support groups is well understood and already established for most other health professional groups, including physicians, pharmacists and dentists, but there is no such support group for nurses in Minnesota.

UNTIL NOW. A new organization is being formed called the Nursing Peer Support Network. Contact me for further information until our website is up. Meanwhile….this is a draft of our eventual goal statement.

To create within the nursing profession a commitment to value every single nurse….especially those on the road to recovery from SUD. This commitment is manifested by ‘return to work strategies’ that permeate every level and type of employment opportunity throughout healthcare. Nurses will become literate about SUD and recovery and be able to help others in places of employment better understand how to reduce the risks of employing in recovery…..even those with felony convictions. Various strategies and educational opportunities will be created to achieve this goal.

We need you help and support. Feel free to contact me via blog directly to my email or call me at 612-827-1611

A Marie Manthey Master Dialog for Nurse Managers: What Does and Doesn’t Work in the Real World June 25, 2013

Posted by mariemanthey in Announcements, Creative Health Care Management, Leadership.
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Please join me for a day-long dialog on maintaining resiliency, intention, presence, and mindfulness while doing the toughest job in health care today. Along with reflection and dialog, the day will be rich in time-tested take-aways that can be applied to practice.

July 12, 2013
CHCM Office, Minnetonka, MN
Registration Form & Pricing Details

July 30, 2013
CHCM Office, Minnetonka, MN
Registration Form & Pricing Details

Marie Manthey’s Master Dialog for Nurse Managers is also available for onsite presentations. Call Creative Health Care Management at 800-728-7766 to schedule.

Video clip on Primary Nursing November 10, 2010

Posted by mariemanthey in Announcements, Creative Health Care Management.
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There is a short video of me talking about Primary Nursing on You Tube you might find interesting.   Click here to watch CHCM’s YouTube channel

I think    you’ll get there by this link…..enjoy.

An Invitation to Participate in Establishing the Marie Manthey Nursing Chair in Innovative Practices April 5, 2010

Posted by mariemanthey in Academia, Announcements, Inspiration, Professional Practice.
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Marie Manthey Professorship in Innovative Practices

Endowed Professorship’s Mission
The mission of the Marie Manthey Endowed Professorship is to prepare faculty and students to create, discover, lead and implement innovative solutions to our most complex local, national and global challenges in health care. To change ideas in the system, one must take courageous first steps to boldly take a position, be focused and move ideas forward that foster change.

The holder of the Marie Manthey Professorship will:
•Model entrepreneurial thinking as a way to advance professional nursing and nursing practices
•Promote leadership and management skills for faculty and student enrichment
•Engage faculty and students in development of creative, vibrant ideas with action strategies
•Support scholarship and innovation for integrated healthcare programs led by nurses

Marie Manthey’s Impact on Nursing
Forty years ago, Marie Manthey introduced the care delivery model of Primary Nursing to the University of Minnesota hospitals. Today she continues to develop strategies and communication forums to discuss the voice of nursing and how to make that voice better heard. Marie believes the foundation of professional practice is rooted in relationships. Her love of nursing dates back to a lengthy childhood hospitalization and the caring she felt from her nurse. This encounter influenced a lifelong commitment to help those who feel vulnerable experience that same caring feeling.

Marie’s journey included roles ranging from staff nurse to Vice President of Patient Services. Her work provided evidence that workplace culture profoundly impacts the lives of both those who receive and provide care, and helped her understand the exquisite privilege of developing a trusting bond with patients and colleagues. Marie’s entrepreneurial spirit led her to develop Creative Healthcare Management, an international consulting group that designs and implements Relationship Based Care models to focus on leadership skills and patient care delivery. Marie envisions innovative leadership as the powerful energy that will lead nursing practice and knowledge development in the 21st Century.

An Invitation to Contribute
Your gift will honor the accomplishments of Marie Manthey and provide the School of Nursing a strong foundation for the next 100 years. Professional nursing will play a dynamic role in the transformation of health care. Help us begin building healthier communities today!

Any size contribution is welcome.   It could be $25.00….or it could be a multi-year pledge of $5-10,000.   Or it could be a legacy decision you make to ensure that what you value in your life is supported by your contribution in perpetuity.

For more information about supporting the Marie Manthey Professorship, contact development office at the School of Nursing. 612-625-1365 or go to the University of Minnesota School of Nursing website and click on Foundation for more information.

Primary Nursing is 40 years old!! June 9, 2009

Posted by mariemanthey in Announcements, Creative Health Care Management, History, Leadership, Manthey Life Mosaic, Professional Practice.
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This year marks the 40th anniversary of the first development of  Primary Nursing – on a medical unit (station 32) at the University of Minnesota Hospital.

The really exciting part of this anniversary is an effort underway to gather the pioneers of that first unit, from the CEO, John Westerman to the other administrators including Dave Preston ( co-director of the project), Peter Sammond, Stan Williams, and nurse leaders  Pat Robertson (Clinical Nursing Director), Diane Bartels, (Head Nurse, now a PhD ethicist), Karen Ciske, (Nurse Clinician) Colleen Person (unit educator),  and as many of the unit staff as we can locate.

There is a reason it started at that place and at that time. Societal changes combined with an energetic surge of  internal hospital reform from the executive suite coupled with deep frustration and dissatisfaction within nursing set the stage for this change. The presence of several thought-leaders who were also involved gave us a system-focused, principle-based understanding of the meaning of the nursing practice changes that evolved. This understanding resulted in language to describe the innovation in a way that facilitated adaption to every setting where there are clinicians and patients.

That paragraph represents my understanding today about why it has had such an impact on practice and patient care. I am thrilled we are celebrating it’s 40th year.

The gathering we are planning is pretty unstructured at this time. So far, we are talking about getting together for lunch at Coffman Union at the U of Minnesota sometime in August. I’m thinking this is a golden opportunity for us to capture the insights and learnings of some key figures in what became a massive change process.  I’m interested in any suggestions readers have about what we should capture and how to do it. What would you like to know about the experience of the execs, nurse leaders and staff involved in the risk that led to Primary Nursing?

The RBC Symposium sponsored by Creative Healthcare Managemenet is the latest manifestation of the current resurgence of Primary Nursing.  This resurgence  has also led me to offer a 5 day practicum in August. Info about both of these is available on chcm.com

Reflections on a Monday Evening Well Spent October 3, 2006

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Had dinner last night with Jayne Felgen, the President of Creative Health Care Management. It is always so good to touch base with her. We are both into such interesting aspects of our work there is barely time to catch up with family and personal stuff.

She has just returned from England where a group of dynamic individuals from eight countries are designing a research project about patient satisfaction in the context of a therapeutic relationship with a patient and nurse autonomy. These incredible individuals have been meeting in various places around the world as a result of a chance meeting on the deck of my house at a Sunday morning brunch during the last Summit of Sages in October 2004.

Which reminds me: watch for info on the next Summit  of Sages, October 14 – 16, 2007. Details are still being planned but we know the topic will be “Social justice as a core value of nursing” and the keynote speaker is Maya Angelou! It doesn’t get much better than that!